All News
2020 JM&A Group Announces Executive Leadership Changes
Forrest Heathcott, whose career has spanned nearly 30 years with JM Family Enterprises, most recently as president of its subsidiary JM&A Group, has announced he will retire March 31, 2021. Dan Chait, fellow JM Family executive and president of sister company Southeast Toyota Finance (SETF), will assume leadership of JM&A Group beginning January 1, 2021, […]
September 1, 2020
New JM&A Group Insider Platform Provides Free Exclusive Content to All Dealers
In an effort to further engage automotive professionals and provide valuable content, industry leader JM&A Group recently launched JM&A Insider, its own, on-demand collection of automotive resources. This website gives members access to JM&A Group’s growing library of free, informative content. Membership is free and required to register for virtual events. JM&A Group Insiders will be invited […]
July 27, 2020
JM&A Group Launches New Portal to Better Serve Consumers and Lenders
In order to improve efficiency and fulfill payments in a more timely manner, JM&A Group recently introduced new GAP claims self-service portals serving both consumers and lenders. The enhanced portals provide a one-stop shop to file a claim, upload documentation and, for the first-time ever, access real-time status updates. “Last year alone, JM&A’s Customer Service team answered […]
June 9, 2020
JM&A Group Expands Free Virtual Learning Offerings
Following the successful launch of its initial free virtual training courses, the Performance Development Center, JM&A Group’s in-house educational and training facility, has expanded its offerings for dealers throughout the industry. With the overwhelmingly positive response to the online, live training courses, four new sessions were created and will be available through the end of the month. […]
May 12, 2020
JM&A Group Makes Virtual F&I Available to All Dealer Customers
JM&A Group, one of the largest independent providers of finance and insurance (F&I) products in the automotive industry, is bringing the Virtual F&I playbook, model and strategy to all of its existing dealer customers across the country. Since 2018, JM&A has been vigorously piloting and testing Virtual F&I with five different dealership groups in the […]
April 13, 2020
JM&A Group Offering Free Virtual Training to Dealerships Everywhere Through its Performance Development Center
New service benefits businesses impacted by COVID-19 The Performance Development Center, JM&A Group’s in-house educational and training facility, will begin offering free virtual training options to dealerships across the country. This complimentary service comes at a time when normal dealer operations have been greatly impacted, if not shuttered altogether, by COVID-19. “As of April 1, we have […]
April 2, 2020