Preserving Our Legacy
What started with Jim Moran's passion for selling cars continues today with the hard work of every JM Family associate
Founder Jim Moran (1918-2007)
Click on the images below to learn more about our founder.
To learn more about Jim Moran’s legacy, please visit www.jimmoranfoundation.org.
Our Mission and Core Values
Partnership is at the center of everything we do. We build mutually rewarding relationships with customers, business partners and communities to accomplish our mission of being a premier provider of products and services. The most important relationship is with our more than 5,000 associates who exemplify JM Family’s five core values, setting us apart and fueling our success.
Consideration
We encourage different perspectives and treat people with respect, honesty and fairness.
Cooperation
We make our strongest contributions through collaboration and trusting relationships. By sharing knowledge, resources and talents, we make each other better.
Communication
We stay connected and engaged through the open exchange of ideas, information and honest feedback.
Innovation
We prepare for the future by taking risks, learning from our experiences and finding new ways to do it better.
Accountability
We treat this company like it’s our own and excel by expecting and delivering the best of ourselves and our teams.
Promoting Diversity, Equity and Inclusion
The journey towards a diverse, equitable and inclusive world never ends. It requires continual improvement and a commitment to listening, learning and taking mindful action. We want to build on JM Family’s diverse workforce, using internal networking groups as safe spaces for honest dialogue, and training leaders who will carry these ideals to their peers and communities.
Our History
October 26, 1968
Southeast Toyota Distributors
On October 26, 1968, Jim Moran signs the first distributor agreement with Toyota Motor Corporation in Tokyo, Japan, to serve the five Southeastern states — Florida, Georgia, Alabama, North Carolina and South Carolina. Southeast Toyota Distributors begins with 11 associates in Pompano Beach, Florida, distributing Toyotas to 42 dealerships.
1969
Our First Office
Deerfield Beach may be JM Family’s headquarters, but it wasn’t our original home. Our initial location was on the fourth floor of the Atlantic Federal Savings building in Pompano Beach, Florida.
1969
Rooted in Innovation
Southeast Toyota becomes the first company in the automotive industry to computerize inventory control and report sales through a state-of-the-art Teletype 33 ASR. The introduction of Computer Assisted Retrieval Network Entry To Toyota (CAR-NETT) allows dealers to prepare parts and vehicle orders, and directly communicate with distribution.
1972
Expansion of Jacksonville Operations
To accommodate Southeast Toyota’s rapid growth, the Port Processing Center and Warehouse Parts Depot open with a 125,000-square-foot building that houses administrative offices and operational facilities.
1976
Pioneer in Sales & Marketing
Jim Moran initiates the “Toyota-Thon” sales event in Southeast Toyota’s five southern states area; the promotion becomes so successful that Toyota Motor Sales, U.S.A., Inc. creates a nationwide Toyotathon program.
1978
JM&A Group Forms
Tender Loving Care (TLC), a limited extended warranty program, launches to assist dealers with building their parts and service business and improve customer retention. TLC eventually evolves into what is now known as JM&A Group.
1979
Parts Distribution Center
On January 19, a grand opening ceremony celebrates Southeast Toyota's new Parts Distribution Center constructed in the Baymeadows area of Jacksonville. The facility houses nearly 200,000 square feet of office and storage space dedicated to processing and distributing 22,000 parts from a 4.4-acre warehouse for delivery to 153 Toyota dealers.
1981
World Omni Financial Corp.
World Omni Financial Corp. is established as the first captive auto finance company in the United States for an import automaker.
1981
Company Headquarters Moves to Deerfield Beach
To accommodate future expansion, the company purchases a tract of land in Deerfield Beach to construct its new corporate headquarters. The 100 Building, completed in 1981, is the first structure in the campus master plan and designed by Jacksonville architect Robert Broward, an apprentice of Frank Lloyd Wright. At 33,000 square feet, the 100 Building is occupied by 90 associates.
1984
Celebrating Associates
JM Family's first Anniversary Celebration is held at the Pier 66 Hotel in Fort Lauderdale, Florida for associates who had worked with the company for 10 or more years as a way to show appreciation for their hard work and dedication. This tradition continues annually to recognize associates celebrating 10, 15, 20, 25, 30, 35, 40 and 45 years of service.
1988
Fidelity Insurance Agency, Inc. Forms
Fidelity Insurance Agency, Inc., a member of JM&A Group, forms as an independent agency specializing in insurance products and risk management services for the retail automotive industry.
1989
Medical Care for Associates
JM Family announces that associates and their families could now receive medical care at no cost from Dr. Joseph Kump, the company’s new corporate physician. Today, teams of physicians, nurses and physical therapists provide care with more than 30,000 annual patient visits in our onsite Health & Wellness Centers.
1989
JM Lexus Opens Showroom Doors
JM Lexus begins operations in the fall of 1989 on a 4.5-acre site in Margate, Florida. It soon becomes the No. 1 volume Lexus dealership in the world.
1989
SET Grows in Commerce
Southeast Toyota opens the Toyota Distribution Center of Commerce. The 100,000-square-foot facility constructed on a 300-acre site was the first distribution center built to process new Toyota vehicles produced in North America and received by rail from plants in California and Kentucky.
1991
World Omni Branches Merge in Mobile
World Omni combines its servicing operation from multiple field branches into one facility located in Mobile, Alabama. To commemorate the new Customer Service Center’s opening, a reception is held for more than 75 associates, known as the Mobile Charter Club.
1992
Pat Moran Becomes President
Pat Moran assumes JM Family’s presidency in March. She had served as Executive Vice President of JM Family and President of SET since 1989.
1992
JM Lexus Earns Elite
JM Lexus earns the Elite of Lexus distinction for the first time in honor of the dealership’s high customer service ratings, and ends the year as the largest-volume Lexus dealership in the world.
1993
Celebrating 25 Years with Toyota
To celebrate Southeast Toyota Distributors’ 25th Anniversary, Mr. Eiji Toyoda, honorary chairman of the board, Toyota Motor Corporation, presents Jim Moran with a plaque commemorating 25 years of dedicated partnership.
1994
Processing Lexus Vehicles
The Jacksonville Port begins processing Lexus vehicles.
1996
Southeast Toyota Finance Sets New Standard
World Omni creates the Southeast Toyota Finance brand to offer better service and personalized support to SET dealers. In our first year of operation, Southeast Toyota Finance leased or financed 50% of all Toyotas retailed in the SET area.
1997
St. Louis Operations Begin
World Omni’s Customer Service Center opens in Earth City, Missouri, just outside of St. Louis. Servicing loans and leases for World Omni’s third-party accounts and housing JM&A Group’s Midwest claims processing center for Fidelity Warranty Services, the St. Louis location helps both business units establish a greater national presence.
1997
JM&A Establishes Performance Development Center
JM&A Group establishes its Performance Development Center to support dealers’ F&I training needs.
1999
100 Best Companies To Work For®
JM Family ranks on FORTUNE magazine’s prestigious 100 Best Companies To Work For® list the first time we applied. We were the only Florida company in the top 50, as well as the leading automotive company on the list. JM Family has been ranked every year since 1999.
2000
World Omni Forms CenterOne
CenterOne Financial Services is established to provide third-party servicing of motor vehicle sales finance and lease contracts.
2000
Southeast Transportation Systems is Established
Southeast Transportation Systems is established to transport vehicles from Southeast Toyota’s processing centers in Jacksonville, Florida, and Commerce, Georgia, to dealers throughout the region.
2000
Leading the Way
Pat Moran is appointed Chairman of the Board and CEO of JM Family. She is also named on Automotive News’ list of 100 Leading Women in the North American Auto Industry. Pat Moran retired in 2007.
2002
Jim Moran Boulevard
To honor Jim Moran’s lifetime of business achievements and community service, the main thoroughfare at JM Family Enterprises is renamed Jim Moran Boulevard by the City of Deerfield Beach, Florida.
2002
JM Family Opens Onsite Childcare Facility
JM Family opens its onsite childcare facility in Deerfield Beach. Construction began in 2001 on the JM Family Center. Pictured at the ground breaking with future associates are Pat Moran and Gary Thomas, then JM Family Executive Vice President.
2003
JM&A Group Celebrates 25 Years
JM&A Group celebrates 25 years with a tree dedication ceremony outside the 500 Building on the Deerfield Beach campus. At the time, JM&A had established partnerships with more than 1,600 automotive dealerships nationwide.
2003
Grand Opening of Westlake
Southeast Toyota celebrates the grand opening of its Vehicle Processing Facility in the Westlake area of Jacksonville. The $53 million facility can process more than 150,000 vehicles per year. This is the company's second processing facility in Jacksonville.
2003
Colin Brown Becomes CEO
Jim Moran names Colin Brown CEO of JM Family, the first non-family member to hold the title of President and CEO. Colin is named Chairman of the Board in 2017.
2003
5-Millionth Sales Milestone
Southeast Toyota sells its 5-millionth Toyota.
2004
World Omni Strong
World Omni/CenterOne becomes the first automotive servicer to receive a STRONG rating from Standard & Poor’s. This represents the highest ranking possible for a consumer finance, automobile loan and lease servicer
October 11, 2005
Automotive Hall of Fame
In recognition of his extraordinary impact as an automotive pioneer, Jim Moran receives the highest honor in the international motor vehicle industry with his induction into the Automotive Hall of Fame in Dearborn, Michigan.
2006
Associates Helping Associates
JM Family establishes the Associates Helping Associates program to offer financial support to associates during life’s difficult challenges.
2007
Honoring the Life of Jim Moran
Founder Jim Moran passes away on April 24 at the age of 88 in Hillsboro Beach, Florida. In tribute to Jim Moran, JM Family establishes Founder’s Day, an annual companywide celebration on his birthday, August 8. In a message to associates, Colin Brown said, “This historic day gives each of us a special opportunity to take time to remember and honor him and his legacy — a legacy of countless acts of compassion and generosity and of innovation and visionary leadership in the automotive industry that resulted in the founding of an amazing company.”
2009
Filling Up Our Food Banks
While JM Family slowly starts to recover from the 2008 economic downturn, there are still many who struggle day after day. The Census Bureau reports that one in seven Americans is going hungry each night. JM Family recognizes this need and responds by creating our first companywide food drive. In just two weeks, associates collect 27,000 pounds of food for 10 partner food banks during the Fall Fill-Up.
2013
What A Difference a WORK Day Makes!
What A Difference a WORK Day Makes! paid volunteer time off program is introduced.
2015
Setting the Trend
Florida Trend recognizes Colin Brown as its Floridian of the Year for his continued business and community leadership, and for implementing a $16 per hour minimum wage to ensure every associate earns a living that provides a sustainable quality of life for themselves and their families.
2016
Celebrating World Omni’s 35th Anniversary
Joining associates in 2016 at World Omni’s 35th anniversary celebration in Deerfield are several JM Family Trustees, including (L to R) Bob Barnett, Arline McNally, Jim Moran Jr. and Larry McGinnes.
2017
Southeast Toyota Fleet Completes 2-Millionth Sale
Southeast Toyota’s Fleet department records its 2-millionth sale.
2018
50 Years of Family
JM Family celebrates its 50th anniversary.
2018
50th Anniversary Donations
As part of its 50th anniversary celebration, JM Family donates $300,000 total to six deserving nonprofits focused on serving families in need, one $50,000 donation in each of our primary business locations. We also partnered with the Arbor Day Foundation to plant more than 1,000 trees to provide shade, cleaner air and other environmental benefits for years to come.
2018
JM Family is Recognized by FORTUNE for 20 Consecutive Years
For the 20th consecutive year, JM Family is named one of FORTUNE’s 100 Best Companies to Work For.
FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media Limited IP and are used under License. FORTUNE and Fortune Media Limited IP are not affiliated with, and do not endorse products or services of, JM Family.
2018
Deerfield Beach Groundbreaking Ceremony
JM Family's Executive Management Team breaks ground on the company's state-of-the-art expansion of its corporate campus in Deerfield Beach, Florida.
2018
Brent Burns Becomes President and Chief Executive Officer
Colin Brown names Brent Burns President and Chief Executive Officer. Colin retains the Chairman of the Board position.
2018
Route ’68 Tour
Our 50th anniversary celebration culminates with the Route ’68 Tour in the fall at five private concerts. Associates and guests enjoy an exclusive performance from comedian and TV star Wayne Brady; The Illusionists, Broadway’s best-selling magic act; and Hall of Fame rock star Jon Bon Jovi and his 11-person band, The Kings of Suburbia.
2019
Providing Educational Opportunities for Associates in Partnership with Florida Atlantic University
JM Family launches nextGRAD, a program created in partnership with Florida Atlantic University. It provides associates with access to high quality undergraduate and graduate education, and all expenses are generously covered by the company.
2019
Home Franchise Concepts
JM Family acquires Home Franchise Concepts, one of the world’s largest franchising systems in the home improvement goods and services space.
2020
New Processing Center in Commerce, Georgia
Southeast Toyota moves to its newly built Vehicle Processing Center in Commerce, Georgia, across the street from the original facility that opened in 1989.
2020
Home Franchise Concepts Acquires Kitchen Tune-Up
Home Franchise Concepts acquires Kitchen Tune-Up, a growing franchise company specializing in fast and affordable kitchen updates.
2021
J.D. Power Enters F&I Product Space with JM&A Group Collaboration
JM&A Group and J.D. Power enter an alliance to develop co-branded F&I products and services, as well as F&I training and certification programs for automotive dealers nationwide.
2021
Home Franchise Concepts Grows
Two Maids and Aussie Pet Mobile become the seventh and eighth brands in the Home Franchise Concepts family, respectively. Two Maids offers a variety of cleaning packages to meet the demands of any homeowner. Aussie Pet Mobile is a leading franchisor of mobile pet grooming services for dogs and cats.
2022
Futura Title & Escrow Joins JM Family
JM Family acquires Futura Title & Escrow, the largest independent title and escrow company in the Pacific Northwest.
2022
National Truck Protection Joins JM&A Group
JM Family acquires National Truck Protection, a leading service contract provider supporting single truck owners and commercial fleet operators. National Truck Protection becomes a new division of JM&A Group.
2022
Rollease Acmeda Joins JM Family
JM Family acquires Rollease Acmeda, an industry leading specialty distributor of window covering systems.
October 2023
Futura Title & Escrow Expands Beyond Pacific Northwest
Futura Title & Escrow acquires Momentum Title Agency, a leading real estate title and closing services provider in Kentucky and Indiana. Momentum becomes the fifth brand in the Futura family and the first with operations outside the Pacific Northwest.
Our Leadership
The role of our leadership teams is to lead and inspire. Together they provide direction for the company’s continued success in business and nurture JM Family’s unique culture by exemplifying our core values every day.
Executive Leadership
Senior Leaders
Our Locations
Our headquarters is in Deerfield Beach, Florida, but our family stretches across North America with more than 5,000 associates working in the United States and Canada.
Indicates Southeast Toyota Distributors region.
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