2019 JM Family Impact Report

To Our Associates, Business Partners and Friends,

Last year was one for the record books. We thrived in 2019, with record revenue of $17.7 billion. Looking back on the year, I see the hard work, dedication and ingenuity of our associates. We are 4,300 associates strong connected by our company’s guiding principles.

In addition to last year’s impressive 8.5% annual revenue increase, 2019 was remarkable for many reasons. We broke sales records across all of our businesses. We explored new markets 

and diversified our company with the acquisition of Home Franchise Concepts. We watched construction progress on our state-of-the-art Deerfield Beach, Florida headquarters, and we made major headway on our new Vehicle Processing Center in Commerce, Georgia. Along with these achievements, we continued to be trusted corporate partners in our communities and leaders in environmental stewardship, and many of the accomplishments are detailed in this report.

Although Jim Moran Boulevard may look a little different these days, our long-standing traditions of Consideration, Cooperation and Communication remain the same. These values, established by our founder Mr. Moran, along with Innovation and Accountability, represent a critical piece of our culture and will always lead us as we continue to explore new and innovative ways of doing business and sharing our collective success with others.

More than 50 years ago, our founder Jim Moran started JM Family Enterprises on the foundational belief that our associates are our most important asset. Our associates continue to be well-equipped to tackle challenges and remain committed to meeting the needs of our customers, partners and the community. I am confident that we will be an even stronger company when we reflect on 2020.

Together, we do it better.

Brent Burns President & CEO